Policies for custom clothing and accessories for 2017 and 2018
POLICIES FOR 2017-18
All Garments are custom made as a made to order or custom designed commission, therefore, all sales are final.
All services performed will be subject to a fee.
Made to order Garments that are chosen from a specific style that we offer, are made in standard sizes to accommodate the client's measurements and may require alterations. Alterations are not included but can be performed in our studio at an additional cost.
Custom designed garments are constructed based on a sketch or concept and include 2 fittings. There will be a minimum fee of $75-100 for each additional fitting for any changes that the client would like to make.
There is no maintenance program with custom garments. Any changes or repairs needed after the garment is finished will incur an additional fee for services performed.
Changes due to clients fluctuations in weight that require adjustments will incur additional fees.
Fittings are done on a one on one basis, clients that require a third party to assist with decisions will be subject to an additional consultation fee per fitting.
Custom design is an exclusive service that is not for everyone. We reserve the right to refuse these services to people that may prove difficult to work with.
If circumstances arise that require the project to be stopped by the client, the client is still responsible for all fees and labor.
All garments and fees for services performed must be paid in full before items are taken by the client.
As far as online sales go, we provide a tracking number to each client whether it be on Instagram, Facebook or Square. Therefore it is up to you to record that information. We do not hold onto every reciept. If a problem arrises that you did not get something delivered or your package was lost, you will need to take it up with USPS, Fed EX or UPS.